Silver Airways Reviews
Based on 1 customer review and online research, silverairways.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Silver Airways.
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Customer Reviews (1)
I would give Silver a 0 star rating, but that's not an option so 1 is all I can give them. I booked a round trip flight on this airline only to receive an email that one portion of the flight had changed. The details were sketchy at best, but was able to determine that the return flight time had changed. A day later I got another sketchy email confirming the time change and a side note that a portion of the entire trip may have been cancelled. I tried calling the airlines to try and make some sense out of it and it took 2 days to get in touch with them, when i did get in touch with them they explained the outbound flight had been cancelled, but the return flight was still good. I asked if the portion of the flight they cancelled would be refunded, which they replied yes. I rented a car for the first leg of my trip only to find out on the day I was supposed to use my return flight Silver had refunded the entire trip even though I had told them I still needed the return portion of the trip. They never sent me any kind of notice to let me know they cancelled my entire trip thus I had no idea I had no return flight until the day of when I tried to check in. Long story short when I called them to explain and try to work out a solution, they said there was nothing they could do I would have to purchase another ticket at a much higher price since it was the day of the flight and then promptly hung up on me during mid sentence.
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